IT Controller

Provide pivotal organizational and administrative support to the IT department, ensuring seamless operations, effective communication, and the successful execution of IT initiatives.

Job Purpose:

Provide pivotal organizational and administrative support to the IT department, ensuring seamless operations, effective communication, and the successful execution of IT initiatives.

Key Responsibilities:

• Efficiently manage IT-related correspondence, files, and records to ensure seamless operations.
• Organize and schedule IT meetings, preparing comprehensive materials and agendas in advance.
• Accurately document meeting minutes, track action items, and ensure timely follow-up.
• Take the lead in coordinating procurement, planning, acquisition, deployment, and maintenance requirements.
• Develop and maintain clear documentation of IT standards, processes, policies, and procedures.
• Act as a liaison between IT management and internal/external stakeholders to address queries and requests.
• Collaborate with IT vendors and service providers to promptly resolve technical issues.
• Support IT projects, ensuring successful execution and completion.
• Manage software licenses, ensuring compliance and minimizing risks.
• Assist in tracking and managing IT budgets and expenses, optimizing cost efficiency.
• Provide general administrative support, contributing to the reduction of departmental overheads.
• Support audit preparations and reviews to maintain compliance with industry standards.

Candidate profile:

• Higher School Certificate
• Proven experience as a Technical Administrative Assistant or in a similar IT-focused role.
• Knowledge of computer systems, including software installation, maintenance, and troubleshooting.
• Organizational skills with the ability to manage and prioritize multiple tasks effectively.
• Excellent communication abilities, both written and verbal, with a keen eye for detail and accuracy.
• Strong time management skills, demonstrating the ability to multitask and meet deadlines in a fast-paced environment.
• Sharp attention to detail paired with strong problem-solving capabilities.
• Proficiency in Microsoft Office Suite and Outlook.
• Ability to thrive in a dynamic environment, working independently with minimal supervision.