Community Engagement Officer

The Community Engagement Officer will play a pivotal role in building, engaging, and maintaining relationships with the community.

The Community Engagement Officer will play a pivotal role in building, engaging, and maintaining relationships with the community. He/She will be responsible for driving brand awareness, engagement, and fostering a positive relationship with customers and stakeholders. This position requires strong communication skills, creativity, and a deep understanding of social media, community platforms, and brand development.

Being in this role, your responsibilities will involve (but not limited to): 

Community Engagement

• Manage and grow online communities across various platforms, including social media, websites, and other digital touchpoints.
• Actively engage with community members through posts, comments, and messages, ensuring prompt and meaningful responses.
• Develop and execute initiatives to build and maintain positive relationships with the community.

Content Creation & Management

• Create and curate engaging content that resonates with the community and reflects the brand’s tone and values.
• Collaborate with the marketing team to plan, design, and execute social media campaigns.
• Monitor social media trends, community sentiment, and brand mentions.

Analytics and Reporting

Minimum education requirements 

Bachelor’s degree in Communications, Marketing, Public Relations, or related field.

Minimum experience requirements 
Proven experience as a Community Manager, Social Media Manager, or similar role.

Required skills