HEAD WAITER - HENNESSY PARK HOTEL

.

• Provide excellent guest service by identifying all our guests’ needs and preferences acting on these needs promptly, effectively and with confidence
• Maintain cleanliness of work areaProduct knowledge on the different  menus and the basic ingredients and method of preparation
• Manage cultural needs and expectations of guests
• Work in compliance with all hotel SOPs
• Maintain high standards of personal hygiene at all times
• Be totally aware of guests’/ visitors’/ repeaters’ preferences/ special requirements of food and beverage
• Anticipate and meet guest needs
• Respond promptly to guest’s requests
• Serve guest as per hotel procedure
• Cleans and polishes glassware, chinaware and other F&B equipments
• Check on guest satisfaction
• Set up tables as per hotel procedure
• Adhere to Safety and Health policy and Emergency policy of the hotel