Return to Job Search
  • Save This Job

Guest Services Agent- Hennessy Park Hotel

  • Plaine Wilhems
  • Negotiable
  • Permanent
  • Added 23/10/2024 
  • Closing 22/11/2024
  • Atish Etwaru
Login to apply

Ensure that all guests receive personalized service to the highest degree of courtesy, through personal recognition and prompt cordial attention from pre - arrival through departure

 

Core Responsibilities:

• To inform guests about Hotel facilities / services by displaying accurate, updated and relevant information

• To support Front Office in the welcome and arrival experience; assisting with registration, escorting / rooming the guest, with particular focus on VIP guests

• Have Full knowledge of VIP requirements, amenities and ensure proper guest recognition

• Implement and maintain daily Courtesy Calls program and compile Guest Feedback log

• To ensure all customers requests / complaints are handled quickly and effectively

• Arrange / coordinate unique experiences and celebrations by actively promoting hotel services

• Act as an ambassador of the destination and be able to successfully display local knowledge and give recommendations

Ninety – Six Hotel Collection

Ninety – Six Hotel Collection

 

View Employer Profile

View More Vacancies from Ninety – Six Hotel Collection

Advertise with Us
Help

We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Accept & Close