Front Office Supervisor

Join RIU Mauritius as a Front Office Supervisor for brand new RIU Palace and RIU Turquoise Hotels at Le Morne! Enjoy competitive pay, free meals, and a great working environment. Be part of our global family and growth journey.

Join Our Team as a Front Office Supervisor at RIU Hotels & Resorts in Mauritius

About Us

RIU Hotels & Resorts is renowned for delivering exceptional hospitality across the globe. Our two luxurious resorts in Mauritius, RIU Palace Mauritius and RIU Turquoise, offer guests unparalleled experiences in a stunning tropical paradise. We are an equal opportunity employer committed to diversity and inclusion.

About the Vacancy

We are seeking a motivated and experienced Front Office Supervisor to oversee front desk operations at our two resorts in Mauritius. This role focuses on ensuring efficient and friendly guest services.

What Are We Looking For?

• Experience: Previous experience in a front desk or supervisory role within the hospitality industry.
• Educational Background: A degree in Hospitality Management or a related field is preferred, but not mandatory.
• Customer Service Skills: Strong customer service skills and a professional demeanor.
• Language Skills: Fluency in English is required. Proficiency in French and other languages is desirable.
• Interpersonal Skills: Excellent communication and interpersonal abilities.
• Organizational Skills: Exceptional organizational and time-management skills.
• Technical Skills: Proficiency in front desk management software.

Key Responsibilities

• Supervision: Oversee daily front desk operations and staff.
• Guest Services: Ensure high standards of guest services and satisfaction.
• Training: Train and develop front desk staff.
• Problem-Solving: Address guest inquiries and resolve issues promptly.
• Team Leadership: Lead and motivate the front desk team to deliver excellent service.
• Compliance: Ensure compliance with health, safety, and hygiene standards.

What Do We Offer?

• Competitive Remuneration: Enjoy a competitive salary package.
• Career Growth: Opportunities for career development and advancement.
• Professional Development: Access to ongoing training programs.
• Work Environment: Collaborate with a dynamic and dedicated team in a supportive work environment.

Lead our front desk team and ensure exceptional guest services. Apply now to become a part of the RIU Hotels & Resorts family in Mauritius!