Front Office Officer

Veranda Grand Baie Hotel and Spa is looking for passionate and talented candidates to join the Team !

Candidate's Profile:

• SC level or equivalent, professional training and experience
• 2 Years experience in a related position     
• Fluent both in English and French, a third language would be an advantage

• Offer guests a friendly and efficient service at all times and operates the telephone system as per standards and be responsible for the collection & verification of all revenues from different POS (for night audit)
• Arrange with porter for collection of luggages upon departure of Guests and arrange whenever necessary, transport for Guests to airport
• Prepare guest’s invoice and receive payment for settlement of accounts before checkout
• Check all bookings / sales from all departments (telephone, garage, health club, etc.), reconcile and balance these with the sales report from the departments
• Comply with all the sustainability commitments and practices implemented within business units.