Field Support Assistant

• To manage the customers’ fleet of vehicles and coordinate service providers.

RESPONSIBILITIES

• Preparing of work orders and signing off before any vehicles are sent to the garage for routine maintenance /repairs or accidental repair
• Relate with the vehicles documentation desk to ensure that all the vehicles particulars e.g. registration, insurance, B carrier and fitness are updated and abide to regulation act
• Monitor and ensure the routine and need-based maintenance of the vehicles in conjunction with the customers
• Ensuring that vehicles are delivered on time at indicated location
• Ensure and implement fleet management and pool cars usage policies and procedures

 REQUIREMENTS

• SC/HSC, Diploma in Automobile engineering
• Good Geographical knowledge
• At least  2 years of experience in a similar position on heavy/light Vehicles
• Ability to explain and interpret technical specifications of vehicles
• Must have excellent negotiating skills with service providers on discount of repairs, parts and Goodwill/warranty
• Clean driving license for Private car (compulsory), Motorcycle and other licenses will be an advantage
• Proficient in Microsoft Office and other IT tools

Key Traits:

• Excellent verbal and written communications skills
• Ensure vehicles are driven with due care and attentions
• Customer Focus and Good inter-personal skills
• Good Planning and organizational skills
• Ability to work under pressure and after normal working hours