Entertainer

Candidate's Profile: • SC level or equivalent, professional training and experience • Previous experience in F&B operation in a similar position • Fluent both in English and French, a third language would be an advantage

Main Responsibilities:

• Take part in training and implement accordingly
• Keep his superior informed about all unusual matters concerning any plans affecting his/her area
• Coordinate & supervise activities to ensure optimum care and assistance to guests
• Ensure high level of quality services are delivered to guests at all times
• Handle and monitor of guests complaints and the relevant follow up action required
• Give relevant and up-to-date information to guest
• Customize training program for guests
• Welcome guests and give information and advice on respective activities and facilities
• Interact with guests to obtain feedback and suggestions for improvement
• Encourage guests to participate in various sports and leisure/entertainment activities
• Participate in Eco Standard/Sustainable Responsibility set by the hotel
• Make inventory of materials and equipment for stock control
• Report any breakages, defects, loss of operating equipment and accessories to Sports and Leisure Manager
• Encourage upselling
• Ensure energy saving (electricity, water)
• Carry out the weekly sport and leisure/entertainment program
• Propose solutions to all sport/evening entertainment operating problems
• Ensure effective and efficient organisation of respective activities
• Help in the preparation and organisation of evening/sport entertainment
• Participate in evening shows/sport activities organised by the Department
• Ensure that all the multimedia system and instrument regarding the band are in good and functioning condition
• Ensure that all the multimedia system are in good condition at the activity centre
• Ensure fine tunings before the band starts playing
• Ensure “mise en place” of all multimedia system/musicians for any special events
• Consult with immediate superior about organisational aspects of special events being planned
• Follow up of billing and formulate bills for extra activities
• Make sure that the working area are clean and arranged properly
• Comply with all the sustainability commitments and practices implemented within business units
•  Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society.