Customer Experience Representative

Join us as a Customer Experience Representative! Assist Customers empathy and efficiency. Strong communication and multitasking skills required. CRM or gaming experience is a plus. Enjoy great benefits and grow your career in a fast-paced, dynamic team!

Are you passionate about delivering exceptional customer experiences?

Ready to make a difference? Join us as a Customer Experience Representative and help shape remarkable customer journeys!

What You’ll Do:

• Provide support to players via chat, email, and phone.
• Assist with account issues, bonuses, and queries.
• Navigate backend systems to retrieve accurate information.
• Handle customer concerns with empathy, professionalism, and efficiency.
• Collaborate with the team to enhance customer satisfaction.

What You’ll Need:

• Excellent written and verbal communication skills.
• Strong soft skills, including empathy and patience.
• Ability to multitask in a fast-paced environment.
• Familiarity with contact management systems (e.g., Salesforce, Zoho, Freshdesk) is a plus.
• Experience in online gambling, sweepstakes, or social gaming is an advantage.

Why Join Us?

• Be part of a supportive and dynamic team.
• Enjoy competitive pay and benefits.
• Build your career in a fast-growing, innovative industry.

If you’re ready to make a difference for our players, apply today!