Customer Experience Consultant

Currimjee Informatics Ltd is looking for a dedicated Customer Experience Consultant to join our team. In this role, you will ensure high engagement levels with both internal and external customers, supporting our commitment to quality and excellence.

Key Responsibilities

• Assist in building strong customer relationships by managing communication and follow-ups.
• Retrieve data from systems and compile reports for customers.
• Process Order Sheets and Purchase Orders on the Finansys Application.
• Manage procurement reporting and office administration.
• Source and submit quotations to customers.
• Handle MQA course approvals and facilitate HRDC refund processes.

Candidates Profile

• Degree in Management, Marketing or a related field
• Excellent communication, resourcefulness and ability to plan effectively
• Fast learner, proactive, and detail-oriented.
• Valid driver’s license required.

If you feel you have the right profile for the job, please submit your application at the given email address by quoting CEC/CINF/24 by 21^st November 2024, latest.