Custody Associate

Working alongside the team to manage daily operations of the department whilst ensuring the delivery of service standards, trade settlements, corporate action management, custody billing, and other related tasks.

• Process and reconcile all trade instructions received from clients within the designated processing cut-off and market deadlines
• Perform pre-processing checks on all trade instructions, adhering to established controls
• Reconcile all settled and unsettled trades daily
• Follow up with counterparties/clients for any unsettled trades and escalate issues as needed
• Coordinate with Global Sub-Custodians to resolve any outstanding issues
• Setup financial information into the Custody system
• Manage client account openings in the Custody system and with Global Sub-Custodians
• Verify the eligibility of investments (ISIN) with Global Sub-Custodians
• Monitor and process corporate action event announcements
• Analyze corporate action events to anticipate any potential reporting or processing issues
• Provide continuous updates on corporate action events and relay market information accordingly
• Ensure corporate action instructions sent to Global Sub-Custodians are acknowledged
• Track corporate action event payment dates and process cash and stock dividends, along with coupon payments to client accounts upon fund receipt from Global Sub-Custodians
• Participate in self-assessments, quality reviews, and audits, offering recommendations to address potential risks and issues
• Escalate any processing errors or potential risks to the line manager promptly
• Reconcile transactions with Global Sub-Custodians and ensure timely resolution of cash and stock discrepancies
• Participate in contingency testing exercises
• Foster and maintain strong relationships with both internal and external stakeholders
• Maintain a high level of attention to detail, strong analytical skills, and a customer-focused mindset
• Ensure accurate and timely processing of all assigned tasks
• Ensure zero to minimal client complaints
• Prioritize and address client queries promptly and efficiently

• Familiar with relevant regulations, including the Banking's Act, Financial Securities Act and other applicable local laws and guidelines

• Strong understanding of financial markets and market instruments

• Basic knowledge of KYC (Know Your Customer) procedures and SWIFT messaging protocols

• Ability to quickly identify potential money laundering risks

• Strong communication and active listening skills

• Proficiency in both English and French

• Competence in using Microsoft Office tools, including Excel, Word, and PowerPoint

• A degree in Banking/ Finance/ Accounting or any related field
• At least 1 year experience in a Banking environment