Business Application Specialist

Rey & Lenferna Ltd is looking for a Business Application Specialist to install and maintain computer applications, including ERP such as Business Central.

Business Application Specialist

Rey & Lenferna Ltd is a recognised institution in Mechanical, Electrical and Plumbing (MEP) projects and presently holds over 50 exclusive brand representations. The company’s engagement is to provide customised and innovative integrated solutions to its clients, with a focus on customer service.

Rey & Lenferna Ltd is specialised in Residential, Commercial, Industrial, Project & Services (MEP), Automotive and Textile Services.  Our DNA is reflected in the way we do business, always acting legally and honestly with respect both for our own people and those we do business with.

Job Profile

Rey & Lenferna Ltd is looking for a Business Application Specialist to install and maintain computer applications, including ERP such as Business Central. He/she has to often adjust or reconfigure standard off-the-shelf applications and tailor them to meet the specific needs of the organisation or individual users. The latter will play a primary role in selecting or recommending applications based on user needs and provide application-related training, technical support, and troubleshooting assistance.

Role and Responsibilities

• Perform implementation, configuration and testing of proposed solution as per project implementation plan.
• Provide User Support and assisting with technical knowledge and product expertise whether for reporting, setup or support through troubleshooting.
• Oversee the design, development, testing, and deployment of IT applications that support various business functions, such as ERP systems, CRM, HRIS, financial systems, and more.
• Collaborate with cross-functional teams to gather requirements and facilitate seamless integration between different applications.
• Establish robust application support processes, including incident management, problem resolution, and continuous improvement initiatives.
• Collaborate with vendors and third-party service providers to evaluate, select, and implement external IT solutions when necessary.
• Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Proactively keep up to date with new & emerging technologies.
• Implement and maintain necessary controls and measures to safeguard sensitive information.
• Supervise desktop and system support.
• Any other duties as assigned by the Head of Department.

Qualifications and Experience

• A Bachelor’s Degree in Computer Science Engineering, or relevant software/computer related fields.
• At least 3 to 5 years’ experience in a similar position.

Knowledge, Skills and Attitude

• Good knowledge of ERP system.
• Exposure to object-oriented programming (C#, .NET).
• Proficiency with SQL and an understanding of relational database systems.
• Knowledge of Power BI constitutes a plus.
• Ability to manage multiple projects from beginning to completion.
• Ability to run more advanced queries and execute scripts.
• Strong analytical skills to bring high level and complex customer issues to resolution.
• Very good verbal, written communication in both English and French.

Location: Bell Village, Port Louis

Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.