Communications Officer

As we continue to grow, we are looking for a creative and detail-oriented Communications Officer to join our dynamic team.

This role will play a pivotal part in shaping both our internal and external communications, driving brand awareness, and engaging with employees and customers across multiple platforms.

Job Overview:

As a Communications Officer, you will be responsible for developing and executing communications strategies that reinforce Quantum Insurance’s brand and strengthen our internal culture. Your role will involve content creation, managing external communication efforts, and supporting internal communication initiatives to keep both employees and customers informed and engaged.

Key Responsibilities:

• Internal Communications:Develop and implement internal communication strategies to ensure clear and consistent messaging across the company and support employee engagement initiatives.

   

• External Communications: Manage external communications, including press releases, newsletters, and social media content, to build and maintain the company’s public image.

• Content Creation: Create and curate high-quality, engaging content, including photos, videos, and copy for all social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.).

• Social Media Management: implement social media strategies aligned with the brand identity and business goals. Monitor, track, and report on performance metrics, providing insights to optimize social media campaigns and increase ROI.

• Website Updates: Ensure the company’s websites are regularly updated with relevant content and reflect the company’s messaging accurately.

• Campaign Support: Assist in the planning and execution of marketing and communication campaigns, ensuring alignment with company objectives.

• Administrative Support: Handle administrative tasks such as managing communication schedules, purchase requests, and liaising with suppliers and external partners.

• Internal Communication Platforms: Oversee the management of internal communication platforms (e.g., TV screens, Viva Engage) to share company updates, announcements, and critical information in a timely manner.

• Brand Consistency: Ensure all messaging aligns with Quantum Insurance’s brand guidelines and company values.

• Research: Propose best practices and market trends in the industry by carrying out market research and benchmarking.

Requirements:

• Education: Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

• Experience: Minimum of 3 years of experience in communications, content creation, and social media management.

• Skills:

  • Exceptional writing, editing, and proofreading abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Familiarity with basic graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.

  • Knowledge of social media management tools and analytics.

  • Strong understanding of SEO, Google Analytics, Google Search Console, and other digital tools.

  • Excellent organizational, multitasking, and communication skills.

  • Creative thinking and problem-solving skills.

Note:
Quantum Insurance reserves the right to call only shortlisted candidates for interviews. We also reserve the right not to make any appointments following this advertisement and will not provide reasons for accepting or rejecting any candidate.