Business Development Executive (BDE)

The BDE will play a crucial role in driving business growth by actively seeking out and acquiring new clients through strategic prospecting, targeted sales outreach, and compelling sales presentations.

Main Duties and Responsibilities:

• Identify and acquire new customers by targeting Emtel’s data services
• Conduct pre- and post-sales visits to customers to assist in achieving data sales targets
• Manage and follow up on all business-related customer requests and complaints to be resolved
• Provide continuous feedback to customers within the agreed timeline
• Achieve sales targets through proactive prospecting and customer engagement
• Conduct comprehensive needs analysis and collaborate with pre-sales teams to present tailored service solutions to customers
• Prepare, submit, and negotiate proposals with pre-sales input, ensuring compliance with ICTA-approved pricing standards
• Responsible to foster customer retention and to minimize churn
• Build and maintain relationships with existing customers, identifying opportunities to increase revenue and service connections
• Participate in customer events and marketing initiatives to enhance brand visibility and engagement
• Manage customer accounts by ensuring timely follow-up on contracts and settlements
• Maintain an active sales pipeline
• Engage in cold calling and conduct customer meeting to support pipeline development as required
• Track contract expiry dates and proactively renew customer agreements

Required Qualifications and Experience:

• Degree in Marketing Management, Business Administration or in any other related field
• Minimum of three-year work experience with customer selling skills
• Direct selling experience within the Telecom/IT Sector will be an advantage

Required Skills and aptitudes:

• Good presentation skills and pleasant interpersonal skills
• Excellent communication skills and fluent in English and French
• Good knowledge of Microsoft Office Tools
• Ability to work individually and within a team
• Ability to work in a fast-moving environment and deliver results within tight deadlines
• Sales and target oriented
• Creative and technology-oriented
• Customer focused

Candidate must possess a valid driving license for a private car.

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Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.