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Bartender

Prepare beverages of the different bars and deliver effective and efficient service to guests as per standards

Keep his superior informed about all unusual matters concerning any plans affecting his/her area
Be aware about the weekly/monthly roster and abide to it
Respect and abide to the grooming standard
Be aware of all cocktail recipes
Take guests’ order promptly and do the proper follow up
Interact with guests to obtain feedback and suggestions for improvement
Report customer complaints efficiently and reports to his/her superior
Propose the cocktail of the day to guests
Participate in Eco standard/sustainable responsibility set by the hotel
Check stock levels of the bar, prepare requisitions and ensure replenishment is done timeously
Present bill to guests and ensure that they are signed or paid and post same on the system
Handle all materials and equipment to avoid breakages and perform inventories
Ensure that closing down procedures are followed
Promote bar items as per upselling standards
Ensure energy saving (electricity, gas, water)
Attend daily briefings in his/her department
Regularly clear the bar counter, and empties ashtrays
Perform “mise en place” of the bar counter
Display bottles and ensure that glasses are polished
Ensure cleanliness of furniture, fixtures and equipments in respective bar
Perform “mise en place” for cocktails and prepare drinks
Welcome guests and serve snacks and beverage
Check daily requisitions

Veranda Palmar Beach Hotel