Receptionist

We are looking for a passionate and dynamic Receptionist to assist in the daily operations of the reception counter

Job Responsibilities: 

• Greet and welcome visitors, respond to their queries in a professional manner, providing an excellent customer service.
• Attend promptly and efficiently to all incoming communications received via telephone, fax or email and distribute communications and messages to the relevant staff or department. 
• Attend promptly to any complaints received and respond to the customer via telephone, mail or fax, depending upon the customer’s requirements. 
• Ensure that the reception counter is always kept tidy and convey the image of a well- organized professional workspace. 
• Deas with all paperwork speedily and efficiently, avoiding back-logs of paperwork stacked up at the workspace. 
• Is responsible for outgoing mails and entries in the despatch book. 
• Organise despatches with messengers. 
• Perform other administrative duties, as and when required, on the designated systems and in line with the company’s policies and procedures. 
• Is professional, polite and courteous to the company’s internal and external customers and visitors at all times, promoting the excellent image and reputation of the company.
• Attend to groceries list as and when required.
• Perform administrative duties 
• Any other ad-hoc duties as instructed by line manager.

Qualification & Experience:

• HSC or equivalent 
• At least 2 years experience in a similar position in a fast paced environment
• Excellent verbal and written communication skills - English & French
• Professional personal presentation
• Customer service orientation
• Good organisation and planning skills
• Attention to details
• Trustworthy and reliable
• Go the extra mile in the delivery of the duties
• Clean Certificate of Character is a must