Bar Waiter - Le Suffren Hotel & Marina

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RESPONSIBILTIES 

• Use guests name in accordance with the Hotel Standards
• Promote the image of  Hotel
• Maintain a personal attitude of a high standard and quality, which produce efficiency and productivity    of the department
• Maintain cleanliness of work area
• Provide excellent guest service by identifying all our guests’ needs and preferences acting on these needs promptly, effectively and with confidence
•  Be Polyvalent across all F&B outlets
• Manage cultural needs and expectations of guests
• Work in compliance with all hotel SOPs
• Maintain high standards of personal hygiene at all times
• Product knowledge on the different  menus and the basic ingredients and method of preparation
• Be totally aware of guests’/ visitors’/ repeaters’ preferences/ special requirements of food and beverage
• Anticipate and meet guest needs
• Respond promptly to guest’s requests
• Serve guest as per hotel procedure
• Cleans and polishes glassware, chinaware and other F&B equipments
• Check on guest satisfaction
• Perform cleaning duties
• Refill/ replenish supply of linen and other operating equipment
• Set up tables as per hotel procedure
• Adhere to telephone standards at all times
• Adhere to Safety and Health policy and Emergency policy of the hotel
• Report any incidents and accidents related to operations
• Report suspicious characters or suspect packages
• Take care in work to avoid accidents
• Withdraw any unsafe product