Associate - Retail Banking

The Associate is responsible to develop professional relationships with clients by providing efficient and effective services.

The Associate is responsible to develop professional relationships with clients by providing efficient and effective services.

KEY RESPONSIBILITIES:

• Support in building a sales culture with both new and existing customers by identifying their needs and determining the appropriate products or services.
• Cross-sells bank products
• Maintains Teller drawer, process customer transactions and account opening in a timely and accurate manner and in accordance with bank policies and procedures.
• Maintains currency and coin supplies as prescribed by bank policy and assists in managing the branch cash limits.
• To assist branch manager / supervisor to achieve all annual growth objectives and develop all project plans to improve business.

PREREQUISITES:

• Minimum HSC or alternatively a degree in Finance or Banking and Finance from a recognized institution
• Previous working experience in a bank or financial institution would be an advantage

 SKILLS:

• Ability to provide an appropriate level of attention to detail and accuracy in a fast-paced, process driven environment
• Ability to work accurately and efficiently under pressure & without constant supervision
• Ability to meet & excel quality standards for services, and assess customer satisfaction