Assistant Manager

Assisting management with day to day responsibilities, overseeing staff and providing stable leadership to the company

Responsibilities

Understanding the business and ensuring compliance with company policies.

Foster a culture of high achievement orientation in line with company objectives and reviewing employee performance regularly

Dealing with schedule and staffing issues, and coordinating with different departments to ensure smooth daily operations.

Maintaining accurate customer records and resolving customer issues to their overall satisfaction/ensuring consistent level of customer service.

Qualifications and skills:

Bachelor's degree in business management or equivalent

Valid driving licence

Computer literate

Fluent in spoken and written English and French

Must be self motivated and disciplined with excellent organizational and communication skills

Willingness to show leadership and guidance from the floor and engage in teamwork

Must be dedicated to customer satisfaction

At least 3 years' experience in leadership capacity