We are looking for a dynamic Credit Control Officer to join our team! If you're passionate about managing accounts and ensuring timely payments in a fast-paced environment, this role offers growth and a supportive team. Bring your expertise to help us drive excellence in credit control!
Duties & Responsibilities:
- Locate and contact debtors to inquire of their payment status.
- Plan course of action to recover outstanding payments.
- Negotiate payoff deadlines or payment plans.
- Process and reconcile payments received from Customers.
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary.
- Handle questions or complaints
- Investigate and resolve discrepancies.
- Create trust relationships with debtors, when possible, to avoid future issues.
- Regularly conduct Debtors review meetings
- Comply with requirements when legal action is unavoidable.
- Preparing journal entries, credit notes and assisting with month end.
- To assist in the preparation of weekly and monthly Debtors' reports and analysis
- To prepare and send monthly statement of account to Customers.
- Proper filing and archiving of finance related documents.
Qualifications and Experience:
- Bachelor’s degree in Accounting and Finance or ACCA level 1
- Minimum 2 years of proven experience in similar position.
Core Competencies:
- Negotiation and interpersonal skills
- Strong Analytical skills
- Positive attitude and ability to work in a team
- Highly motivated
- Good interpersonal skills