Accounts Receivable Clerk

Under the direction of the reporting lines, the Accounts Receivable Clerk is responsible for processing clients’ payments, reconciling accounts, addressing billing inquiries, and maintaining accurate clients’ records.

Under the direction of the reporting lines, the Accounts Receivable Clerk is responsible for processing clients’ payments, reconciling accounts, addressing billing inquiries, and maintaining accurate clients’ records.

Key Responsibilities

• To ensure that all payments due from debtors are collected on time and in a professional manner.
• To follow up daily on outstanding debt – contact clients in writing (email) or by telephone.
• To make follow up calls and send reminders to clients.
• To deal with customer account related queries.
• To keep records of payments received and inform the respective parties when payments are received.
• To update debtor’s and cash balances.
• To perform day to day financial transactions, including verifying, posting, and recording incoming payments.
• To ensure proper allocation of funds received on Sage system.
• Generating invoices and credit notes.
• Any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

Key Requirements

• HSC with good results.
• 1-3 years of relevant working experience, preferably in the collections department.
• Discreet and able to maintain confidentiality.
• Excellent communication skills.

Key Skills

• Attention to detail and accuracy in processing and reconciling clients’ payments.
• Knowledge of accounting principles and practices, including invoicing and payment processing.
• Good communication skills to address billing inquiries and collaborate with internal teams.
• Organizational skills to manage multiple tasks and meet deadlines.
• Customer service orientation to provide prompt and effective resolution to billing issues.
• Proficiency in Microsoft Excel for data management and reporting.
• Problem-solving skills to identify and resolve discrepancies and payment issues.
• Adaptability to handle changing priorities and work effectively in a fast-paced environment.
• Integrity and confidentiality in handling sensitive financial information.