Accounts Receivable

The Accounts Receivable Clerk is responsible for managing and maintaining the hotel’s accounts receivable processes.

Duties and Responsibilities:

• Prepare and issue invoices for guests, corporate accounts, and group bookings in a timely manner.
• Process incoming payments, ensuring accurate allocation to accounts and maintaining records of transactions.
• Reconcile accounts receivable balances and resolve discrepancies with guests or corporate clients.
• Follow up on overdue accounts, make collection calls, and send reminders to ensure timely payment.
• Address inquiries from guests and corporate clients regarding billing issues, payment status, and account balances.
• Work closely with other departments, including front desk and sales, to ensure seamless communication regarding billing and payments.
• Maintain organized and accurate records of all transactions, communications, and account information.