We are looking for an organized & proactive Personal Secretary to work directly with the General Manager. The ideal candidate has to be fluent in French and English. Minimum 3 years of experience is required. A degree or a secretary certificate is a must.

1. Executive & Strategic Support

• Provide high-level administrative support to the GM in all areas of operation.
• Act as the first point of contact, managing access to the GM, filtering calls, messages, and emails.
• Manage the GM’s complex calendar — scheduling internal and external meetings, appointments, site visits, and follow-ups.
• Prepare meeting agendas, take accurate minutes, track action items, and ensure follow-up with responsible departments.
• Maintain confidential records and assist with sensitive legal, HR, and financial documentation.
• Attend internal and external meetings when required, representing the GM with professionalism.

 2. Office Administration & Communication Flow

• Draft, translate, and manage internal and external correspondence in both French and English.
• Maintain an organized system for document handling, physical and digital filing.
• Prioritize and filter the flow of information — only passing relevant or time-sensitive issues to the GM.
• Prepare presentations, reports, and official communications on behalf of the GM.
• Ensure that all information going to or from the GM’s office is accurate, concise, and aligned with company policies.

 3. Multidepartment Coordination

• Act as a liaison between the GM and department heads, ensuring timely updates, report submission, and execution of instructions.
• Follow up with departments such as Store, Sales, HR, Operations, and Finance on behalf of the GM.
• Track project progress and departmental performance metrics as required by GM.
• Assist in coordination of cross-functional meetings, and prepare briefing documents or summaries for decision-making.

 4. Legal & Policy Support

• Assist with legal correspondence, document reviews, and liaising with legal advisors or consultants.
• Ensure company policies, contracts, and documentation are updated, tracked, and securely filed.
• Basic understanding of labour and business law in Mauritius is a strong advantage.

 5. Planning, Prioritization & Initiative

• Proactively identify operational inefficiencies and propose process improvements.
• Help the GM plan for internal reviews, audits, HR appraisals, business trips, or events.
• Step in to support departments when needed with admin, coordination, or reporting tasks.
• Be adaptable in handling unforeseen issues quickly and professionally.