As part of its commercial expansion project in East Africa planned for 2025, our Client is looking for dynamic and experienced professionals to take on the commercial responsibility of a local office.
Key Responsibilities:
1. Team Management:
- Lead and motivate a team of around ten staff members, ensuring both individual and collective performance.
- Ensure the team’s training, career development, and support to maintain high engagement and efficiency.
- Organize follow-up meetings, define operational goals, and regularly evaluate team performance.
2. Financial Management:
- Supervise the profit and loss account of the area, analyzing performance and adjusting strategies to meet financial targets.
- Implement tracking tools for profitability and commercial performance.
- Analyze variances between forecasts and results and suggest continuous improvement measures.
3. Debt and Client Management:
- Closely monitor customer debts.
- Ensure compliance with contractual/credit terms.
- Oversee the proper use of financing facilities in place.
4. Stock and Replenishment Management:
- Monitor inventory levels and restocking processes.
- Place orders for products for both sales and project needs.
- Optimize stock levels and manage critical thresholds.
- Follow up on logistics, customs clearance, transportation, and distribution.
5. Commercial Activity Development:
- Oversee daily sales activities, ensuring efficient sales processes and customer satisfaction.
- Implement targeted actions to drive growth in strategic segments (residential, commercial, industrial).
- Develop new business opportunities through proactive market and customer trend monitoring.
6. Project Development:
- Prospect new markets in the construction sector.
- Build new partnerships with construction companies in the region.
- Ensure visibility with local stakeholders, such as consultants, architects, and interior designers.
- Identify growth levers, whether through new projects or the enhancement of existing ones.
- Collaborate with technical and operational teams to ensure successful project delivery.
7. Relationship Management:
- Maintain and strengthen relationships with all stakeholders: clients, suppliers, local partners, and institutions.
- Act as the key contact for all economic stakeholders in the region and safeguard the company's reputation.
- Ensure clear and transparent communication within the team and with other departments.
8. Implementation of Commercial Strategy:
- Define and implement the commercial strategy in alignment with the regional manager’s directives while adapting to local market specifics.
- Adjust the commercial approach based on market needs, trends, and customer demands.
- Monitor strategy execution and adjust actions based on performance outcomes.
9. Sales Monitoring and Commercial Actions:
- Track key commercial performance indicators (KPIs) with regular reporting to management.
- Identify and implement corrective actions and action plans to optimize results.
- Launch promotional and communication campaigns to stimulate demand and increase brand visibility.
10. Client Prospecting and Development:
- Identify potential new clients and design prospecting strategies adapted to the East African market.
- Develop long-term strategic partnerships by seizing regional opportunities and maximizing market penetration.
- Implement loyalty initiatives to retain existing customers and grow the company’s market share.
Desired Profile:
- Significant experience in commercial management, ideally in the industrial, residential, or commercial sectors—preferably in East Africa.
- Knowledge of electricity and/or technical-commercial experience is a plus.
- Strong team management and P&L management skills.
- Experience with inventory and debt management.
- Ability to work in a multicultural and international environment, with sound understanding of East African business dynamics.
- Excellent communication and negotiation skills with a strong results-driven mindset.
- Proficiency in commercial tracking and management tools, financial analysis, and reporting.
- Previous experience in a similar role or in large-scale project management is an advantage.