UK Payroll Team Leader

At SD Worx, we are looking for energetic people to join our team. With us, you get the chance to showcase your talents and grow like never before! Ready, set, apply!

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us?

What do we have to offer?

• An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package.
• A dynamic environment: flexible working hours and working from home – everything is negotiable
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Roles & Responsibilities
1. Managing a Team:

Meeting SLAs and deadlines
Managing Performance through the use of Metrics and regular 1-2-1s
Holding team meetings and communicating company information and updates.
Listening to and addressing employee concerns, escalating as appropriate
Addressing any work-related conflicts within the team that may arise
Assisting with recruitment and selection"

2. Communication:

Communicate effectively with senior management, Peers, direct reports, customers and other departments

3. Delegator: 

Delegate both willingly and strategically to ensure everything is done and to train their employees to take on bigger roles in the organization.

4. Training:

Responsibility and need to develop others to succeed in their roles and prepare for future roles.

5. Problem-solving Facilitator:

To serve as facilitator to help solve problems

6. Workload Management:

Responsible for implementing strategies that team members use to achieve a goal, delegating tasks based on each member’s strengths and skills

7. Motivation:

Responsible for inspiring and motivating team members with regular encouragement, keeping the enthusiasm going by providing individualized coaching when needed. Providing a safe environment.

8. Strategic Thinking:

Keeping the big picture in mind, and planning what directions and approaches the team should use to reach the desired results.

9. Managing Change: 

With strategy and vision comes the ever-present need for change. As a leader, you must guide and champion the changes that you envison and those that have been entrusted to you from up the ladder

10. Continuous Improvement:

Developing and implementing of procedures that improve efficiency and increase quality of Service

11. Escalation point:

First Point of contact for escalations, where from Team members, Stakeholders and/ or Customers

12. Cost Management:

Reducing overtime, planning for Public Holidays

Core requirements
Knowledge, Technical Skills, Qualifications & Experience

- Minimum +3 years in a similar position with an excellent understanding of the Microsoft Suite
- Extensive knowledge of management strategies and practical application in the workplace
- Strong understanding of business goals and standards for customer service
- Experienced in analysing company needs, employee development and goal setting
- Excellent interpersonal communication skills
- Experience in effectively organizing and managing a team of +15 members
- Ability to influence others in a positive way
- Ability to take decisions, even unpopular ones.
- Has an understanding of UK legislation considered an assesst but not required
- Ability to know when to step out of the leadership role and let others take the lead.
- Agility Create an environment where teams and colleagues are inspired to embrace change and take ownership. The ability also to attract the right individuals
- Project Management skills
- Understanding and application of team dynamics within the workplace
- Negotiation skills

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.