Spa Therapist

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Duties and Responsibilities

• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Maintain equipment and inventory of products
• Keep documentation and maintain clients’ files
• Maintains spa and treatment room appearance, cleanliness according to standard operating procedures.
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on administration on any arising issues
• Apply best practices and be up to date with market trends

Professional Experience & Requirements

• Proven work experience as a Spa Therapist & Hairdresser
• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies
• Experience in sales will be considered an asset
• Excellent knowledge of English and French languages
• Communication and customer service skills
• Positive attitude
• User level computer skills
• A keen interest in wellness and beauty
• Ability to work as part of a team
• Flexible approach to working hours
• Computer literate