➢ Customer Support: Be the friendly face helping customers after their purchase. 

➢ Upselling : Suggest and recommend products and services to clients and promote packages and retail options. 

➢ Service Scheduling: Arrange appointments for servicing or repairs.

➢ Problem Solving: Quickly resolve customer issues to keep them happy. 

➢ Follow-up: Check in with customers to ensure they're satisfied with the service. 

➢ Warranty Help: Assist customers with warranty claims and paperwork. 

➢ Feedback: Collect customer feedback to help improve services. 

➢ Record Keeping and provide reports: Keep accurate notes on customer interactions and services and ensure a good reporting.