Client & Migration Associate | ShareForce | Grand Baie, Mauritius

Got a finance background, Excel skills that go beyond the basics, and a natural ability to build relationships?

 ShareForce is a cutting-edge share incentive plan platform, part of the globally recognised VAT IT Group, and we're looking for a driven Client & Migration Associate to join our Grand Baie team! We work hard, we play hard, and we back our people to grow and succeed. 

Skills / Experience / Qualifications Required:

• 3–5 years' experience in a finance, accounting, or technically driven client-facing role
• Relevant Bachelor's degree in Finance, Accounting, or a related field (CA or equivalent advantageous)
• Exceptional Excel skills — V-lookups and SUMIFs are a must
• Strong academic record with solid technical proficiency in finance
• Strong analytical and problem-solving skills with high attention to detail
• Excellent communication skills, both written and in-person, with a confident and engaging personality
• Ability to lead client meetings and manage relationships independently
• Deadline-driven, able to work under pressure and prioritise effectively
• CFA (any level) or experience in basic coding would be a bonus

Job Description:

• Develop a deep understanding of the ShareForce platform to confidently onboard new clients and manage their requirements end-to-end
• Implement and advise clients on the technical aspects of ShareForce's share plan product
• Serve as a key point of contact for clients, building strong relationships through regular engagement and proactive support
• Assist clients with IFRS 2 and incentive-related queries, ensuring they get the most out of the platform
• Set up award issue and exercise processes, including coordinating with brokers to ensure seamless trading
• Prepare and deliver client training sessions on how to use the platform effectively
• Manage and analyse client data using advanced Excel skills to ensure accuracy and identify potential issues
• Collaborate with internal teams to understand client needs and contribute to ongoing product improvements
• Provide ongoing feedback and ideas to management to enhance the system and overall client experience

If the above aligns with your experience and career goals, apply via: https://forms.monday.com/forms/51e0777f129a34757741f87158a7025a?r=euc1

We look forward to receiving your application. If you have not heard from us within 2 weeks, please consider your application unsuccessful.