• Provide the perfect service experience for restaurant patrons

• Ensure the guest feels important and welcome in the restaurant

• Ensure hot food is hot and cold food is cold

• Adhere to timing standards for products and services

• Look for ways to consolidate service and increase table turns

• Present menu, answer questions, and make menu recommendations

• Serve customers in an accommodating manner

• Must know all food liquor, beer, wine, and retail offered

• Apply positive suggestive sales approach to guide guests

• Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates

• Look for ways to avoid waste and limit costs

• Assist in keeping the restaurant clean and safe

• Provide responsible service of alcoholic beverages

• Deliver food and beverages to any table as needed

• Must follow all cash handling policies and procedures

• Report to property on time and in proper uniform

• Process payments of food and drink orders with the cash register

• Coordinate with kitchen staff to deliver accurate food orders

Waiter or waitress job requirements:

• Must be of legal age to serve alcoholic beverages (May vary by state)

• Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes

• Must have clear written and verbal communication skills

• Must have the physical abilities to carry out the functions of the job description

• Must be able to responsibly handle cash transactions

• Must be able to consolidate and coordinate needs for all tables within their station

• Must be able to carry food and beverages

• Must be able to work in a team environment

• Must attend food safety training 

• High school diploma or equivalent; college degree preferred

• At least one year experience as a food server within a restaurant, hotel, or conference center operation

• Any related customer service/oriented experience will be considered

• Ability to comprehend and effectively communicate in fluent English