Key Responsibilities

Public Relations & Brand Representation

• Develop and maintain strong relationships with journalists, media representatives, tourism partners, influencers and key stakeholders.
• Promote the resort's image through proactive public relations activities.
• Prepare and distribute press releases and media communications.
• Organise media visits, press trips and promotional events.
• Represent the resort during networking events, exhibitions and industry functions.
• Identify partnership opportunities to increase brand visibility.

Marketing & Communications

• Develop communication plans supporting the resort's commercial objectives.
• Coordinate promotional campaigns and seasonal marketing activities.
• Ensure brand consistency across all communication channels.
• Prepare marketing presentations, brochures and promotional materials.
• Manage internal and external communications.

Digital & Online Communication

• Manage the resort's social media presence.
• Coordinate online communication and digital campaigns.
• Create engaging content for Facebook, Instagram, LinkedIn and other digital platforms.
• Monitor online engagement and recommend improvements.

Content Creation

• Coordinate photography and videography for promotional purposes.
• Produce promotional videos, short reels and digital content showcasing the resort.
• Write marketing copy, newsletters, captions and promotional articles.

Networking & Business Relationships

• Build and maintain professional relationships with:
• Tourism authorities
• Travel partners
• Tour operators
• Airlines
• Corporate partners
• Local businesses
• Event organisers
• Attend networking events to strengthen the resort's visibility and business opportunities.

Basic Graphic Design & Brand Support

• Produce or coordinate simple marketing artwork such as:
• Flyers
• Posters
• Event invitations
• Social media visuals
• Internal communication materials
• Ensure all materials comply with Shanti Maurice brand standards.

Basic Website Administration

• Coordinate basic website updates, including promotional offers, events and resort information.
• Liaise with corporate or external web developers for major website changes.
• Ensure online information remains accurate and up to date.

Administration & Reporting

• Monitor marketing activities and prepare monthly reports.
• Coordinate marketing suppliers and external agencies.
• Maintain an organised library of marketing assets, photographs and videos.
• Assist in managing the marketing budget.

Qualifications

• Degree or Diploma in Marketing, Communications, Public Relations or a related field.
• Minimum 3 years' experience in marketing, communications or public relations, preferably in hospitality.
• Experience in media relations and corporate communications is highly desirable.

Skills & Competencies

• Excellent communication and presentation skills.
• Strong public relations and networking abilities.
• Excellent written English; French is an advantage.
• Creative thinking and storytelling skills.
• Ability to build strong professional relationships.
• Experience managing social media platforms.
• Basic knowledge of graphic design tools (Canva or Adobe Creative Suite).
• Basic knowledge of website content management systems (CMS).
• Strong organisational and project management skills.
• Professional, outgoing and service-oriented personality.