Marketing/Communication Officer

Location: Port Louis, Mauritius
Working Hours:

• Monday to Friday: 9:00 AM – 4:45 PM
• Saturday: 9:00 AM – 1:15 PM

About the Company

Our client, a well-established company based in Port Louis, is looking for a Marketing & Communication Officer to join their team.

Key Responsibilities

• Monitor and manage the product range, including new product launches and market adaptations.
• Create and update marketing and communication materials, including brochures, customer files, sales tools and other promotional materials.
• Coordinate with the digital team to maintain and update product information on the company website.
• Monitor and analyse monthly sales performance.
• Assist in the preparation of the annual promotional plan, including feasibility studies and ROI analysis.
• Develop product communication content across different platforms and coordinate product newsletters/emailing campaigns.
• Handle and follow up on product-related complaints from distributors.
• Conduct market and marketing tool benchmarking and recommend suitable tools for the sales team.
• Analyse and monitor existing marketing and communication tools.
• Propose new B2B tools based on the needs of distributors and clients.
• Assist with video content creation, including filming, subtitling and editing.
• Monitor internet trends and relevant market developments.
• Manage and support social media activities.
• Assist with email marketing campaigns.

Requirements / Skills

• Previous experience in Marketing, Communication, Product Marketing or a related field.
• Experience in creating marketing and sales support tools such as brochures, customer files, presentations, etc.
• Strong commercial approach and understanding of customer needs.
• Good knowledge of PowerPoint, Photoshop and Excel.
• Excellent written and spoken French and English.
• Knowledge of the cosmetics and/or food supplements industry would be an advantage.
• Good understanding of product ingredients would be an added advantage.
• Strong communication and interpersonal skills.
• Creative, organised, proactive and detail-oriented.
• Ability to work independently and manage multiple tasks.
• A valid driving licence is required.
• Own vehicle is mandatory.