Retail Sales Executive – House of Leather

Location: Phoenix Mall, Mauritius
Employment Type: Full-time
Working Hours: 9:00 AM – 8:30 PM, according to the mall schedule

About House of Leather

House of Leather, a brand of Gate One International Ltd, is a premium leather goods retail brand offering genuine leather wallets, belts, handbags, bags, accessories and lifestyle products.

We are looking for a responsible, energetic and customer-focused Retail Sales Executive to take full responsibility for the day-to-day operation of our outlet at Phoenix Mall.

This is more than a sales position. The successful candidate will be entrusted with the overall management of the outlet, including customers, sales, cash handling, stock and the presentation of the store.

Key Responsibilities

Outlet Management

• Take full responsibility for the daily operation of the House of Leather outlet.

• Open and close the outlet according to mall requirements.

• Ensure the outlet is clean, organised and professionally presented at all times.

• Maintain attractive product displays and ensure products are properly arranged.

Customer Service & Sales

• Welcome customers and provide a warm, professional and personalised shopping experience.

• Understand customer needs and recommend suitable products.

• Present product features, leather quality and benefits clearly.

• Maximise sales opportunities and achieve agreed sales targets.

• Develop good relationships with customers and encourage repeat business.

Cash & Money Management

• Handle all customer payments accurately and responsibly.

• Operate the POS system.

• Manage daily cash collections and ensure cash is properly recorded and secured.

• Prepare daily sales and cash reports.

• Be fully accountable for cash discrepancies.

Stock Management

• Receive and check incoming products.

• Monitor stock levels and report shortages or discrepancies.

• Ensure products are properly stored and displayed.

• Participate in regular stock counts.

• Take responsibility for the safekeeping of company merchandise.

Reporting & Administration

• Maintain daily sales records and outlet reports.

• Report sales performance, customer feedback and operational issues to management.

• Inform management of low-stock items, damaged products or other issues.

• Follow all company procedures regarding sales, cash, stock and customer service.

Candidate Profile

We are looking for someone who is:

• Highly responsible and trustworthy, as the person will have significant responsibility for the outlet, stock and cash.

• Customer-oriented and comfortable speaking with different types of customers.

• Confident and motivated by achieving sales targets.

• Well organised and able to work independently.

• Honest, punctual and reliable.

• Well presented and professional.

• Comfortable using a computer, POS system and basic digital tools.

• Fluent in English and French. Knowledge of Mauritian Creole is an advantage.

• Previous experience in retail sales, boutique management, cashiering or customer service is strongly preferred.

• Experience in premium/fashion/lifestyle retail will be an advantage.

• Able to work according to shopping mall hours, including weekends and public holidays.

What We Offer

• The opportunity to take ownership of a new premium retail outlet.

• Professional training on leather products, customer service and sales.

• Competitive salary.

• Performance-based sales incentives/commission.

• Opportunity to grow with House of Leather as the business expands.

Important

This position requires a person who is comfortable working independently and taking full responsibility for the outlet. The successful candidate will be the main representative of House of Leather and will play a key role in building the reputation of the brand.

Candidates residing in or around the Phoenix / Quatre Bornes / Vacoas region will be given preference due to the location of the outlet.

Interested candidates should send their CV on [email protected] or on whatsapp: +230 52778942