Workshop Manager (Taylor Smith Group)

Taylor Smith Equipment ltd is looking for dynamic and experienced professional with a pro-active attitude to fill the post of Workshop Manager.

Principal duties and responsibilities:

• Creating schedules for workshops, considering available resources, time constraints, and participant availability.
• Organizing workshops in advance, ensuring all necessary materials, tools, and equipment are ready.
• Managing and leading a team of workshop staff, including technicians, instructors, and support personnel.
• Assigning tasks and responsibilities to team members, setting clear expectations for performance and quality.
• Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair.
• Assist/Train all Technicians and Apprentice Technicians in the diagnosis of mechanical problems and ensure the development and progress of all.
• Ensure with admin support that job are created and that all parts and consumables are allocated correctly prior invoicing.
• Check all field reports prior giving to admin/operator coordinator
• To complete all the necessary paperwork and intervention reports of job progress
• To comply with all relevant legislation, policies and procedures
• To maintain a positive attitude that promotes team work within the company and a favourable image to external parties
• Assist in the coordinating after hours call outs and the weekly on call roster.
• To diagnose errors or technical problems and determine proper solutions
• Perform daily checks to ensure that standards are being met.
• Ensure repair/maintenance targets are maintain and updated accordingly
• Communicate with the team and client daily to discuss work assignments.
• Assist the admin support during inventories.
• Make sure that the stock is manage correctly.

 Requirements:

• NTC Level 3 – Mechanic/Electric
• Proven 3 years experience in Technical and Mechanic at a similar position.
• Ability to work under pressure and meet tight deadline.
• Excellent written and verbal communication in English and French.
• Computer literate with Microsoft application such as word, excel etc…
• Candidate should be fully vaccinated against COVID-19
• Candidate should have a clear certificate of Character.

Selection: Only right candidates will be call for interview