Waiter / Waitress

All members of the Food & Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

• To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the food and beverage operation in outlet, and personal discipline and grooming.
• To ensure all guest orders are accurate, timely and given the utmost attention.
• Delivering an amazing service from the warn welcome into the outlet through the fond farewell every time.
• To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
• Demonstrate the ability to upsell on food and beverage menu items.
• Follow all safety policies to ensure a safe work area
• Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel
• Maintain your station in accordance with standards at all times
• Develop a complete knowledge of menus
• Learn and correctly use the Point of Sale equipment and follow procedures
• To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
• Check corridors for trays when returning from taking orders (Room Service)
• Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.

Please proceed to our SmartRecruiters application link: https://www.smartrecruiters.com/app/jobs/all.