Trainee - Retail Banking (11 months contract)

Trainee - Retail Banking

The Trainee is responsible to develop professional relationships with clients by providing efficient and effective services.

 KEY RESPONSIBILITIES:

• Support in building a sales culture with both new and existing customers by identifying their needs and determining the appropriate products or services.
• Cross-sells bank products
• Maintains Teller drawer, process customer transactions and account opening in a timely and accurate manner and in accordance with bank policies and procedures.
• Maintains currency and coin supplies as prescribed by bank policy and assists in managing the branch cash limits.
• To assist branch manager / supervisor to achieve all annual growth objectives and develop all project plans to improve business.

PREREQUISITES:

• Minimum HSC or alternatively a degree in Finance or Banking and Finance from a recognized institution
• Previous working experience in a bank or financial institution would be an advantage

SKILLS:

• Ability to provide an appropriate level of attention to detail and accuracy in a fast-paced, process driven environment
• Ability to work accurately and efficiently under pressure & without constant supervision
• Ability to meet & excel quality standards for services, and assess customer satisfaction