TRAINING & CAPABILITY COORDINATOR
- Moka
- Not disclosed
- Permanent
- Added 07/03/2025
- Closing 06/04/2025
Join our team and be part of something bigger! The Training Coordinator is responsible for leading and implementing a comprehensive training program designed to improve operational efficiency.
Main Duties and Responsibilities
Talent Acquisition & Management Support
- Provide administrative assistance to facilitate a smooth end-to-end Talent Acquisition process for team members.
- Help coordinate and manage new employee orientation, onboarding, and training programs for team members and store management.
- Collaborate closely with team members, Area Coaches (AC), and Restaurant General Managers (RGM) to ensure that all critical positions are filled promptly.
Build People Capability Support
- Ensure that training initiatives are implemented according to the approved training plan and recommendations.
- Conduct in-store training audits to identify capability requirements.
- Support the enhancement of store management skills through effective coaching.
Champion Culture/Org Effectiveness Management & Support
- Act as an ambassador for KFC Culture values, assisting RGMs in embedding these values at the restaurant level.
- Manage employee relations matters effectively.
- Contribute to initiatives promoting Employment Equity, Diversity, and Inclusion.
Administrative Work
- Coordinate logistics and arrange training rooms in partnership with HR and Operations.
- Provide regular reports to the YUM! HR Business Partner (HRBP) as needed.
- Ensure that team member performance files are updated by the RGM as necessary.
Leadership Competencies
•Results-Driven Leader – Goal-oriented with a strong ability to perform under pressure and multitask in a fast-paced environment.
•Adaptable & Resilient – Thrives in dynamic settings, remaining flexible and open-minded while finding innovative solutions to challenges.
•Strong Team Player & Independent Thinker – Works effectively both independently and within a team, demonstrating ownership and accountability.
•Effective Communicator – Possesses strong verbal and written communication skills, actively listens, and responds with clarity and professionalism.
•Analytical & Problem-Solving Skills – Ability to assess situations, identify root causes, and implement practical, data-driven solutions.
•Interpersonal & Conflict Resolution Expertise – Builds strong relationships, fosters collaboration, and manages conflicts constructively.
•Highly Organized & Detail-Oriented – Skilled in prioritizing workload, handling multiple tasks efficiently, and meeting deadlines.
Profile
- Bachelor’s degree in Human Resources or a related field.
- Minimum of 3 years’ experience in Training or Human resources, with a solid understanding of HR functions.
- In-depth knowledge of HR policies, procedures, and best practices.
- Valid driver’s license required.