Supervisor Rooms - Trou aux Biches Beachcoomber

Assists in planning, organising, coordinating and supervising activities of respective department so as to cost effectively provide quality service to guests in line with the hotel standard.

• Plans short and long term objectives in accordance with the Immediate Superior
• Assists in organising the department according to management directives, in conformity to the hotel policies, procedures and standards.
• Assists in planning, coordinating, controlling and supervising of the departmental activities.
• Assists in setting up/ or reviewing of the Departmental SOP’s.
• Adheres to and ensures compliance of the Hotel’s Rules and Regulations, Standards and Procedures.
• Consults occupancy list and forecast lists and plans accordingl
• Deals with complaints and initiates remedial actions to satisfy guest