Service Desk Specialist (Cyber Security)

Abitilities:

• Soft Skills Fluent in both French and English (oral and written).

• Excellent customer-oriented skills.

• Good interpersonal and leadership skills.

• Time management, organizational and communication skills.

• Proactive, self motivated and determined.

• Ability to build relationships with clients and team located outside Mauritius Presentation skills.

• Professional image

Technical Skills :

• Good Knowledge of Networking [OSI Model, LAN,VLAN,WAN,IP Addressing, Routing concept].

• Knowledge of Firewall features [ Security Policies, Nat, interfaces, static and dynamic routing IP sec Tunnelling SSL ,Authentication[SSO/Radius] ]

• Ability to work under pressure and to deal with multiple tasks.

• Good IT/communications background with analytic and problem solving skills.

• Excellent PC skills and application knowledge.

Others :

• Ability to work 24/7

• Excellent team spirit

• Minimum degree or diploma  in IT or Telecommunications
• Candidates who are familiar to security technologies such as Fortinet, Palo Alto, Checkpoint, F5,Cisco Ivanti or even Zscaler] OR Owns certifications such as CCNA, CCNP, min NSE4, PCNSA/PCNSE ,ZCCA-IA/ZCCA-PA is a plus.