Receptionist/Administrative Officer

Responsibilities:

• Welcome all customers in a professional and courteous manner.
• Being alert and responsive to customers’ needs at all times.
• Attend and administer efficiently all incoming & outgoing calls and keeping records of all calls.
• Divert and transfer calls correctly to respective staffs.
• Take messages and ensure it is passed to the concerned party.
• Take messages for any employee during absence.
• Dispatching of documents.
• Record registered letters and cheques received in dispatch book and assist for bank transactions.
• Manage office supplies stock and place orders.
• Prepare regular reports on expenses and office budgets.
• Maintain and update company databases.
• Organize a filing system for important and confidential company documents.
• Answer queries by employees and clients.
• Maintain a company calendar and schedule appointments.
• Book meeting rooms as required.
• Distribute and store correspondence (e.g. letters, emails and packages).
• Prepare reports and presentations with statistical data, as assigned.
• Assist in schedule in-house and external events.
• Follow up on outstanding debts from clients by phone and/or letter according internal policy and procedures.

• All duties and responsibilities of a receptionist and administrative officer
• Perform any cognate duties as and when required.

Candidate profile:

• A Diploma or Higher School certificate with at least one year of experience
• Good communication & interpersonal skills
• Courteous, proactive and dedicated with excellent customers service skills
• Recent and clean certificate of character
• Knowledge of the legal and corporate sector would be an advantage.

• Excellent written and verbal communication skills
• Computer literate – Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Strong organization skills with a problem-solving attitude
• Attention to detail

• Hours & days of work: 8h30 to 17h during weekdays only
• Upon performance, dedication and other criteria, funding for further studies/courses is available.