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Senior Administrator, Trust & Corporate

  • Black River
  • Negotiable
  • Permanent
  • Added 15/10/2024 
  • Closing 14/11/2024
  • Human Resources
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The purpose of the role is to deliver excellent client administration to a portfolio of client trust and company structures and to support the Trust & Corporate Team as required.

 

KEY RESPONSIBILITES 
  • Client Service & Relationships
  • General administration for a portfolio of entities including (but not be limited to);e-mail and telephone correspondence with clients and intermediaries; research and document recording; preparation of minutes and transactional documents for presentation to the client committee; arranging payments; assisting the accounts and bookkeeping team with any unclarified items or queries
  • Maintaining and building good relationships with clients and intermediaries through quality service
  • Responding to all client communications within 24 hours (including holding replies)
  • Preparation for attendance at client meetings and preparation of post meeting file notesand board minutes when required
  • Asist in the presentation of transactions to the Client Committee when required
  • Completion of Terminations and Transfer outs within 3 months.
  • Ensuring that any issues are brought to the attention of the client Manager/Director within the same period
Regulatory & Risk
  • Ensure that any complaints, compliance and risk issues are reported to the Directors and Compliance as appropriate
  • Complying with all Oak Group and Mauritius-specific policies and procedures, as amended from time to time Obtaining client due diligence where necessary for existing portfolio within 1 month of becoming non-compliant
  • Maintain and update Client Profiles and Risk Assessments for your allocated portfolio
  • Ensure that clients’ files (electronic and paper based) are organised, complete and up to date
  • Oversee and conduct the necessary statutory filings with the relevant authorities, regulator and/or registered agent (as applicable) for clients
  • Completion of tasks as they become due in Oak’s system and review and control incomplete tasks until such are complete
Investment monitoring
  • Carrying out any remedial work or actions following investment performance appraisals conducted internally by the Investment Monitoring function or externally
  • Completion of Investment Appendices when they become due
Time billing and collection of fees
  • Collect fees due to Oak Mauritius within 1 month of invoicing
  • Assist with debt collection of any overdue fees.
  • To complete and input time in the time billing system daily, working to meet utilisation targets (percentage to be advised)
General Responsibilities
  • Remain abreast of jurisdictional statutory changes that could impact your client portfolio
  • Provide a C level signatory for Oak Mauritius
  • Completing and inputting time in the time billing system on a daily basis
  • Completing any other duties as may be required from time to time in accordance with the requirements of the role, team and evolving nature of the function
  • In all aspects of your role, display and adhere to our vision and values of Client Focus, Excellence in Execution, Integrity, Innovation, Value, Development and Leadership
KEY COMPETENCIES & SKILLS
  • Degree in Law, Finance, Business Administration or a related, relevant field
  • 3-5 years experience in an administrative role ideally within Fiduciary Services
  • Holds relevant Professional Qualification e.g. STEP, ICSA, ACCA
  • Good understanding of fiduciary services business including the regulatory requirements
  • Good IT skills, including practical experience of Microsoft Outlook, Word and Excel
  • Good written and verbal communication skills Ability to work accurately with good attention to detail
  • A flexible attitude towards work and a willingness to assist other members of the team as required
  • Good time management, prioritisation and organisational skills
  • Demonstrates drive, ambition & willingness to learn
  • A proactive approach to work & the ability to work under own initiative
KEY BUSINESS PARTNERS
  • External clients & intermediaries
  • Private Wealth Directors
  • Finance and Accounts Department
  • Risk & Compliance Team

OAK MANAGEMENT (MAURITIUS) LTD

OAK MANAGEMENT (MAURITIUS) LTD

 

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