Sales Coordinator (2508-SCR)

Our client in the food sector is seeking to recruit a Sales Coordinator to support the sales team to ensure the smooth execution of sales operations and enhance customer satisfaction.

Responsibilities:

Administrative Tasks:

• Prepare sales-related documents which includes, but not limited to, quotes, proposals, and contracts.
• Managing schedules and setting up appointments for sales meetings.
• Preparing sales reports, forecasts, and performance metrics for the sales team or management.

Customer Support:

• Serve as the primary point of contact for clients, addressing their needs and concerns in a timely manner.
• Build and maintain strong, long-term relationships with clients.
• Handle customer complaints and concerns, directing them to the appropriate team if needed, and ensuring that all issues are resolved promptly and effectively resolved.

Sales Strategy and Execution:

• Develop and implement sales plans to meet or exceed sales targets.
• Present, promote, and sell the company's products/services to existing and potential customers.
• Prepare and deliver sales presentations and proposals.
• Assisting in market research to identify sales trends and customer preferences.
• Gather customer feedback and relaying it to the sales teams to refine offerings.

Sales Team Coordination:

• Ensure the sales team has the necessary tools, resources, and information to perform their roles effectively.
• Manage leads and assign them to the appropriate sales representatives.
• Monitoring sales targets, monitor debtor collections and to provide regular updates to the team.
• Conveying and ensure that all instructions from the Head of Sales are followed.

• Any cognate duties that may be assigned by Management.

Profile:

• Bachelor's degree in Business, Marketing, or a related field desirable.
• Minimum of 2 to 3 years of experience in a similar role.
• Ability to build and maintain client relationships.
• Proficient in Microsoft Office and CRM software.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Holder of a valid driving licence prefered.