Room Attendant

Responsible for the cleanliness and upkeep of guest rooms, corridors and pantries in the area assigned to adhere to the set company standard. Responsible for providing fast, efficient and courteous service at all times to guests. Carry out daily duties as per company standard.

WORK DUTIES

• Perform duties as per supervisors’ instructions according to the standard procedures.
• Receive work assignment, keys, supplies and sign the key log book accurately
• Ensure that all guest rooms assigned are cleaned and maintained to the companies’ standards.
• Ensure that the guest corridors are cleaned to the companies’ standard.
• Ensure that the Housekeeping pantries, Service Trolleys and their equipment is well maintained.
• Keep fire exits and stair ways clear of any obstruction.
• Check and report any maintenance work required immediately.
• Pick up any litter from corridors and pathways.
• Vacuum, Sweep & Mop floors and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets.
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor, polish glasses and windows and polish brass and metal.
• Replenish bathroom supplies and room supplies.
• Tidy and arrange neatly guest toilet articles on vanity top.
• Ensure that cleaning is done with appropriate materials provided.
• Ensure that there is no misuse of hotel amenities, linen or other items of value.
• Ensure that deep cleaning is carried out as per instructions
• Be knowledgeable of all basic information on the resort facilities in order to be able to address a guest query.