Room Attendant

Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation.

RESPONSIBILITIES

• Clean and maintain guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures.
• Responsible of key card for assigned block.
• Replenish guest supplies.
• Ensure guest services specified by superiors and guests requests are promptly and courteously met.
• Report damage or malfunction in hotel rooms to superior or maintenance.
• Maintain equipment in proper state of cleanliness and repair.
• Maintain a section room report.
• Maintain a daily room checklist.
• Meet with superior and takes on daily assigned tasks.
• Report and submit lost and found articles to superior immediately.
• Report guest complaints to superior immediately.
• Report unusual behavior/activities on floors to Assistant Executive Housekeeper.
• Record room status in allocated section accurately.
• Comply with hotel’s health, safety and hygiene policy.
• Adhere to personal grooming and hygiene standards.
• Attend meetings and training sessions as required.
• Deliver guest linen.
• Inform Floor Supervisor/ Housekeeping Operator for Lost & Found Items.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Perform other duties and assignments as directed by the immediate Superior / Head of Department from time to time.

EXPERIENCE
At least 2 years experience in similar position