Reservation Executive

To handle all reservation and ensure accurate booking information is ascertained and communicated to the operational team; to ensure customer delight and to support the achievement of the budget

KEY DUTIES AND RESPONSIBILITIES :

• Act as a “One Point Contact” for the Tour Operator, Agents and constantly interact with them in order to solicit Business.
• Monitor daily performance and manage revenue through revenue and yield management techniques.
• Ensure that all the operational standards set for all the processes are followed.
• Maintain regular contacts with corporate and individual customers, and building strong relationship with them.