This job is expired

Remote Customer Service Representative

  • Mauritius
  • 21,000 - 30,000
  • Permanent
  • Added 08/07/2024 
  • Closing 07/08/2024

Shift Overview: Starting ASAP Total Hours: 20-hours per week Shifts available First Option: 10pm - 3am Monday & Tuesday, 10-hour shift Saturday 1pm - 11pm Second Option:10pm - 3am Wednesday & Thursday, 10-hour shift on Sunday awaiting confirmation on hours.

 

Please note that training will commence Monday to Friday 1pm - 5pm for the first 3-weeks before moving to the shifts mentioned above.

Responsibilities:

  • Interact with clients and customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Build sustainable relationships of trust through open and interactive communication.

Qualifications:

  • Experience in a previous customer service role is preferred but not required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Proficiency in English is a must; multilingual skills are a plus.

What We Offer:

  • The opportunity to work from the comfort of your own home.
  • A range of shifts and patterns to suit all part-time and full-time applicants.
  • A competitive compensation structure. 
  • Comprehensive training and ongoing support.
  • All necessary hardware is provided for you to perform your role to the best of your ability.

How to Apply:

Interested candidates are invited to use the apply feature above.

Please feel free to check us out at Careers (resolvable.com). However, please note our web team won't be able to support. Applicants need to be submitted here. 

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