Receptionist (Novaterra)

The receptionist will assist in the running of multiple administrative duties of the reception. The individual will also be called upon to be the first point of contact between the company and its customers.

We are currently seeking a Receptionist to join our team in Beau Plan. This role will involve supporting the smooth operation of various administrative tasks at the front desk, as well as serving as the first point of contact between our company and its customers. The ideal candidate will be proactive, professional, and able to handle a variety of responsibilities in a dynamic environment.

Key Responsibilities:

• Act as a first point of contact to walk-in clients and those calling for enquiries.
• Prepare dispatch book / envelopes for dispatch (label stickers /print).
• Manage internal dispatch (signature of docs in between departments).
• Answering phones in a professional manner, and routing calls as necessary.
• Carry out various administrative duties as assigned.
• Answer, screen, and forward phone calls appropriately.
• Deliver exceptional customer service at all times.

Qualifications & Competencies:

• HSC and/or Certificate level
• Previous experience in a receptionist or customer service role (preferred)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong communication skills (verbal and written - french & english)
• Excellent customer service and interpersonal skills
• Organisational and time management abilities
• Discretion and ability to handle confidential information
• Team player with a positive attitude

How to apply?

Apply here or through our website no later than 15 February 2025.

We thank you for your interest.

The Company will only contact candidates whose qualifications match the role. If you don't hear from us within 6 weeks, please consider your application unsuccessful.

The Company reserves its rights not to make any appointment following this vacancy advert.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.