RESERVATION CONSULTANT

Kindly note that the advert is open to Mauritian Nationals exclusively. The Lux Collective is hiring for the position of Reservation Consultant based at its Central Reservations Office at Floréal.

Main Duties:

The incumbent will be responsible to:

• Ensure that guests’ reservation requests and queries are handled efficiently and effectively.
• Maximise sales by ascertaining our Guests needs.
• Enhance the room’s revenue and occupancy by promoting our resorts and hotels facilities to Guests.
• Offer an accurate and courteous service at all times to our Guests.
• Exceed Guest satisfaction in delivering an outstanding service to our Guests. 

The Reservation Consultant will report to the Central Reservations Office Manager.

Qualifications:

• At least a Higher School Certificate or equivalent qualifications.
• Tertiary Education at Advanced Certificate or Diploma Level majoring in Tourism Management or related fields from a recognised institution or equivalent qualifications.