Public Area Attendant- Hennessy Park Hotel

Be responsible for the cleanliness and good order of public area within the hotel as per SOP and to assist with the comfort and well being of guests during their stay

OPERATIONAL RESPONSIBILTIES 

• Use guests name in accordance with the Hotel Standards
• Promote the image of the Hennessy Park Hotel
• Maintain a personal attitude of a high standard and quality, which produce efficiency and productivity of the department
• Clean the public areas of the hotel as per the standards of the hotel
• Clean other areas as required by the Housekeeper
• Report guest comments or complaints to Supervisor/Housekeeping Coordinator/ Executive Housekeeper
• Attend to guests requests and follow up
• Follow up for the lost and found as per procedure
• Dispose of rubbish in the proper place
• Adhere to Safety & Health policy and Emergency procedure of the hotel
• Report any accidents
• Ensure good use of walkie talkie
• Take care in work to avoid accidents
• Be pleasant and courteous to guests and colleagues at all times
• Conduct any other cognate duties as assigned