Project Management Officer

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• Job Description

  The Project Management Officer is a professional capable to support projects and programs independently, working in close collaboration with the project manager or delivery manager. This function supports teams in managing programs/projects on resource management, work planning, tracking/reporting status of deliverables and milestones, risk & issue coordination, quality control, financial tracking, and governance activities.
  
  Key Responsibilities

  • Process & Administrative Support: operations, tooling and logistics support

  • Client Data Protection: ensure compliance with policies, and confidentiality & integrity of client data.

  • Program/Project Status Reporting: metrics & narrative status reporting, client SLA/KPI reporting, variances & trend analysis. Includes generation of reports following predefined script as well as preparation of custom reports as per project needs.

  • Resource Management: demand/supply tracking, manage onboarding/offboarding processes, resource scheduling/tracking/ reporting.

  • Governance & Control: implement governance standards including tracking, monitoring, reporting status of project/program deliverables.

  • Quality & Compliance: support implementation of quality strategy, including policies, processes, templates, and checklists.

  • Communication & Team Support: create/publish project updates, newsletters, orientation materials and start-up kits.

  • Meeting Facilitation: document key notes and action items, distribute, proactively drive for action item results and resolution.

  • Issue & Risk Management: document issues/risks, assign preventive/corrective actions, and monitor/track to closure.

  • Deliverables Management: maintain deliverables repository and documentation.

  • Workplan Management: work plan creation/maintenance/QA, configuration & management of time tracking tools.

  • Time Tracking: maintain time tracking tools, reconciliation of hours, create exception reports and follow through required actions.

  • Cost/ Expense Tracking and Reporting: shift/on-call hours tracking, expense verification/validation, financial & pyramid cost reports, and update forecasts in financial tracking tools.

  • Invoicing: gather inputs and review/prepare proforma invoices/credit notes, update billing tool and receivables tracking.

  • Financial Reporting & Analysis: generate financial reports, input billings & revenues in financial tracking tools and review/analyze variances.

  • Opportunity Management, Pricing & Contracting: track sales opportunities, create pricing, book contracts, and manage financials.

  • Overall Project Management & Coordination: support project teams/steams with publication, review and sign-off of major deliverables. Ensure consistent project plans are followed in line with schedule, cost, resource, and quality guidelines.

  • Continuous improvements and innovation: drive initiatives to optimize PMO work, eradicate wastes and automate redundant processes. Adoption & implementation of best practices and standard PMO processes.

   

   

• Job Qualifications

  Basic Qualifications:

  • Bachelor’s degree – Computer science, Business, Administration, Management, Finance, or any other relevant qualifications

  • Certification in PMP, Prince2, or other project management methodologies will be an advantage.
     

  Experience:

  • PMO New Graduate: 0-12 months

  • Associate: 1-2 years

  • Analyst: 2-4 years

  • Senior Analysts/Team Leads: 4+ years

   

  Competencies:
   

  Soft skills:

  • Excellent verbal and written communication skills (English & French).

  • Excellent interpersonal skills and ability to contribute to a team-oriented environment.

  • Excellent organizational skills and attention to details.

  • Fast learner with ability to adapt to change.

  • Excellent time management skills.

  • Ability to prioritize tasks, work under pressure, maintain clear focus and see action through to delivery.

  • Strong supervisory & leadership skills (Sr Analysts/Team Leads).

  • Creative thinking and approach to address challenges & opportunities.

  • Proactive approach with can-do attitude.

  • Strong team player, with proven team leadership skills (Sr Analysts/Team Leads).

  • Build trust and demonstrate integrity in all circumstances.

   

  Other skills:

  • Strong knowledge of Microsoft Office 365 Suite or related software.

  • Well versed with MS Excel functions and analytical features.

  • Strong working knowledge of tools like Microsoft Project, Microsoft Planner or equivalent.

  
  Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.