People Operation Officer

The People Operations Officer is responsible for ensuring the efficient and effective management of all HR-related functions, with a focus on Payroll, HR KPIs and Training.

Employee Lifecycle Management                                                                       

• Oversee the end-to-end employee lifecycle, including recruitment, onboarding, development, retention, and offboarding processes.                                                                                 
• Serve as a point of contact for employee concerns and grievances, facilitating conflict resolution and maintaining a harmonious work environment.                                                            
• Ensure a seamless and positive experience for employees at all stages of their journey with the company.     

HR Operations and Administration                                                                                   

• Manage day-to-day HR operations, including payroll, benefits administration, and employee data management.                                                                                     
• Ensure staff profiles & benefits are up to date on HRIS                                                                            
• Maintain accurate and up-to-date HR records, ensuring compliance with legal and regulatory requirements.        

HR Policy, Compliance, and Audit                                                                                     

• Ensure that HR policies and procedures are compliant with labor laws and regulations.
• Collaborate with internal and external auditors to facilitate HR-related audits, ensuring all necessary documentation and evidence are provided                               
• Conduct regular audits of HR processes and records to ensure adherence to legal requirements and company standards.      

Training & development                                                                              

• Manage & follow up on HRDC applications                                                                                     
• Assist Head of People Development & Experience Manger in training deployment of training and MQA registrations

Cost Management                                                                           

• Prepare staff yearly staff cost and manage actual cost on a monthly basis
• Manage the monthly shared cost    

Report & HR KPIs                                                                             

• Prepare monthly HR KPIs report to Head of Human Resources
• Provide any ad hoc reports